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Company:

ClaimsPro LP - International Programs Group

Property Claims Examiner - Full Time (Anywhere in Canada)

Salary range: $67,200.00 - $93,300.00 annually

 

 

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.

We have an existing opportunity to add a Property Claims Examiner to our team!

The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and also helps offset third-party adjusting costs.

Role Responsibilities:

• Examine moderate to intermediate complex property claims

• Produce reports with occasional guidance from Manager

• Direct Field Adjusters on task assignment investigations

• Settle claims directly with Insureds or their representatives

• Administer claims payments/settlements through trust accounts

• Liaise with all stakeholders to insure clients needs are met

• Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience:

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be  strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

We will also consider the following:

• Your education, with relevant post-secondary education being an asset

• Your completed CIP courses, or working towards CIP designation

• Your ability to hold an independent adjusting license

• Your 3-7 years' experience delivering relevant claims adjusting and/or examining work

• Exposure to the Lloyd's market would be an asset

• Your experience positively contributing to a high-performing team

• Examples of your strong aptitude and ability to work with technology

• Your attention to detail and your ability to communicate professionally

What We Offer:

• Competitive Pay: $67,200 - $93,300 CAD Annual - Salary is commensurate with experience, qualifications, and internal equity

• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities

• Work-Life Balance

• Remote and Hybrid Work Opportunities

• E-flex Benefits Program

• Wellness Programs

• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees

• Training and Career Development Opportunities

• Employee Referral Bonuses

• Employee Recognition Program

• Employee Perks (access to vendor discount programs)

• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

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Company:

ClaimsPro LP - International Programs Group

Account Coordinator (Hybrid) - Full Time (New Westminster, BC or Toronto, ON or Montreal, QC Canada)

Salary range: $52,200.00 - $72,500.00 annually

 

 

International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's, self-insured entities, and organizations with high deductibles.

We have an existing opportunity to add an Account Coordinator to our team! We are currently looking to fill this position in either our New Westminster, Toronto or Montreal office. This is a Hybrid position.

Working within a team environment, the Account Coordinator will be responsible for the account management relating to assigned key Insurer clients.

Salary range for this position is: $52,200 to $72,500 annually.

Responsibilities:

• Review and prepare financial reports, measuring against client (contractual) expectations and ensure smooth delivery to clients each month.
• Manage and maintain accounts funded in trust on clients behalf.
• Reconciliation of financial transactions across various client management systems
• Oversee internal file protocol reviews in conjunction with IPG procedures.
• Continuously work to enhance relationships with Insurer clients
• Communicate with client re: trust account balances and adequacies
• Works with Finance to ensure smooth cheque issuance workflow
• Works with Examiners to facilitate payment cash calls and scheme advances
• Facilitate data for production of MI reports

Qualifications & Experience:

• 2-5 years’ experience in senior admin role multi-tasking and working with external clients
• Knowledge and experience in Insurer and Lloyd’s practices
• Proficiency in Excel
• Knowledge of third-party vendor systems used by Insurers
• Excellent communication skills - the ability to communicate effectively with both internal and external associates either verbally or in writing.
• Teamwork – must genuinely intend to work cooperatively with others
• Initiative – being proactive in suggesting solutions to internal or external associates to improve process.
• Technical Experience – the ability to provide direction and review to assure that files meet client Key Performance Indicator (KPI) standards
• Problem Solving – the ability to look at situations, analyze data, workflows and barriers to creatively provide solutions that meet the needs of internal and external stakeholders

We offer a dynamic work environment, career development opportunities, competitive benefits and RRSP matching programs, and many more company perks!

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

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Company:

ClaimsPro LP - International Programs Group

Property Claims Examiner - Remote (anywhere in the US)

 

 

Reporting to a Claims Supervisor, the Claims Examiner is responsible for investigating and settling property and first party claims and third-party claims, with an emphasis on strong communication and customer service, while utilizing state specific guidelines.

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

Job Responsibilities:

• Initiate the investigation of new claims

• Make liability/coverage decisions

• Evaluate and negotiate settlements of collision, specified perils, and property damage, as appropriate.

• Manage and oversee the work of outside adjusters, appraisers and experts.

• Establish contact with the insured and claimant within established protocol.

• Recognize coverage issues and bring them to the attention of the supervisor.

• Develop basic understanding of liability and coverage principles.

• Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation including sending and securing proper documentation.

• Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods.

• Summarize and make recommendations for disposition of claims in excess of the individual settlement authority.

• Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints.

• Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines.

• Maintain state license by completing continuing education coursework and/or work towards a claims designation.

• Handle small claim suits as needed.

• Other duties as assigned by the claims supervisor

• Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Qualifications, Education and/or Experience   

• High School Diploma or Equivalent required

• Bachelor’s degree is preferred

• Experience with Lloyd’s of London is considered an asset

Computer Skills

• Proficient in Microsoft Office 

• Experience with Xactimate

Certificates, Licenses, Registrations

• Able to be licensed in states, countries where necessary

• AIC designation preferred

Competencies

• Use of clear, rational, thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors in order to properly manage and pay expense invoices.

• Strong writing skills and proper use of grammar to prepare written status reports for the principal. Document claim file notes clearly with all communications and activities that occur during of handling the claim using factual and objective information.

• Ability to plan and exercise conscious control over the amount of time spent on specific activities.

• Strong Communicator (verbal and written)

• Ability to multi-task and handle high volume of concurrent tasks

• Work collaboratively with others inside and outside the company

Environment/Working Conditions:

• Dynamic environment with tight deadlines, number and changing priorities

• All prospective employees must pass a background check

• Office environment including prolonged periods of computer use

• Location: Remote working but may require some travel to home office, etc.

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Apply Now

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Company:

ClaimsPro LP - International Programs Group

Senior Transportation Claims Examiner - Remote (Anywhere in the US)

 

 

This senior level Adjuster position is responsible for investigating and settling transportation first party claims and third-party claims, with an emphasis on industry knowledge around commercial auto physical damage, motor truck cargo, towing, and salvage procedures

IPG works as a Third Party Administrator in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage and motor truck cargo.  A nationwide knowledge base is a plus.  Compensation will be based on experience and knowledge. 

Job Responsibilities:

• Initiate the investigation of new claims

• Evaluate coverage and make appropriate policy decisions

• Evaluate and negotiate settlements of collision, specified perils, property damage, and transportation losses as appropriate.

• Manage and oversee the work of outside adjusters, appraisers and experts.

• Develop basic understanding of liability and coverage principles.

• Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation including sending and securing proper documentation.

• Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods.

• Summarize and make recommendations for disposition of claims in excess of the individual settlement authority.

• Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints.

• Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines.

• Handle small claim suits as needed.

• Other duties as assigned by the claims supervisor

• Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Qualifications, Education and/or Experience   

• High School Diploma or Equivalent required

• Bachelor’s degree is preferred

• Experience with Lloyd’s of London is considered an asset

Computer Skills

• Proficient in Microsoft Office 

• Preferred experience in Open Office

Certificates, Licenses, Registrations

• Able to be licensed in states, countries where necessary

• AIC designation preferred

Competencies

• Use of clear, rational, thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors in order to properly manage and pay expense invoices.

• Strong writing skills and proper use of grammar to prepare written status reports for the principal. Document claim file notes clearly with all communications and activities that occur during of handling the claim using factual and objective information.

• Ability to plan and exercise conscious control over the amount of time spent on specific activities.

• Strong Communicator (verbal and written)

• Ability to multi-task and handle high volume of concurrent tasks

• Work collaboratively with others inside and outside the company

Environment/Working Conditions:

• Dynamic environment with tight deadlines, number and changing priorities

• All prospective employees must pass a background check

• Office environment including prolonged periods of computer use

• Location: Remote working but may require some travel to home office, etc.

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Apply Now

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Company:

ClaimsPro LP - International Programs Group

Call Centre Specialist (Little Rock, Arkansas)

 

 

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

We are seeking a Full Time Call Centre Specialist to join our team in Little Rock, Arkansas!

Overview

Reporting to the Claims Supervisor of our Storsmart Team, the Call Center Specialist is the first point of contact regarding new and existing claims.

Role Responsibilities:

• Answer incoming calls for new claims
• Make outgoing calls for messages received regarding new claims
• Enter new claim information into the Storsmart website
• Messages examiner with information regarding existing claims
• Communicates with insureds and co-workers in a professional, positive and proactive manner.
• Work collaboratively across all internal departments.
• Adhere to all company and department personnel policies and procedures.
• Other related responsibilities and tasks as assigned by your immediate supervisor or other management as directed.
• Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Qualifications:

• High School Diploma required; Bachelor’s degree is preferred
• Proficient in Microsoft Office 
• Good typing and spelling skills preferred
• Problem solver
• Strong communicator (verbal and written)
• Ability to multi-task and handle high volume of concurrent tasks
• Work collaboratively with others inside and outside the company

Environment/Working Conditions:

• Only US residents will be considered
• Dynamic environment with tight deadlines and changing priorities
• All prospective employees must pass a background check
• Remote working, but may be called into work in the office temporarily or permanently at any time

Hourly Rate of Pay: $17 USD per hour

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Apply Now

× Apply Now

Company:

ClaimsPro LP - International Programs Group

Senior Municipal Claims Examiner - Full Time (Anywhere in Canada)

Salary range: $80,300.00 - $111,500.00 annually

 

 

International Programs Group (IPG) is an independent Third-Party Claims Administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. 
 
Today IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us! https://ipgclaims.com/

We have an existing opportunity to add a Senior Municipal Claims Examiner to our team!

Role Responsibilities:

• Act as an examiner for a class leading Lloyds account which involves providing prompt, fair, quality claims service to clients
• Manage Municipal Claims consisting of professional liability, Bodily Injury, E&O claims and coverage review of complex liability claims
• Responsible for detailed thorough coverage analysis of the Policy response to allegations presented
• Responsible for desk top handling of claims, and settlement of claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to insure client's needs are met

 
Qualifications & Experience:

• Minimum of 5 years of casualty claims experience including professional lines
• Ontario Licensing: CIP Designation
• College diploma or combination of education and equivalent business
• Professional liability experience, including complex coverage analysis;
• Experience dealing with Lloyds a clear advantage.

What We Offer:

• Competitive Pay: $80,300.00 - $111,500.00 CAD Annual. Salary is commensurate with experience, qualifications, and internal equity

• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities

• Work-Life Balance

• Remote and Hybrid Work Opportunities

• E-flex Benefits Program

• Wellness Programs

• Registered Retirement Savings Plan (RRSP) matching

• Training and Career Development Opportunities

• Employee Referral Bonuses

• Employee Recognition Program

• Employee Perks (access to vendor discount programs)

• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Apply Now

× Apply Now

Company:

ClaimsPro LP - International Programs Group

Cyber Claims Examiner (Anywhere in Canada)

Salary range: $0.00 - $0.00 annually

 

 

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.

We have an existing opportunity to add a Cyber Claims Examiner to join our growing team!

The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.

Role Responsibilities:

• Examine complex liability claims, with primary focus on Cyber claims
• Produce reports with occasional guidance from Manager
• Direct Field Adjusters on task assignment investigations
• Settle claims directly with Insureds or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure clients’ needs are met
• Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience:

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

We will also consider the following:

• Your education, with relevant post-secondary education being an asset
• Your completed CIP courses, or working towards CIP designation
• Your ability to hold an independent adjusting license
• 5+ years of claims handling experience
• 2+ years handling cyber claims
• Exposure to the Lloyd's market would be an asset
• Your experience positively contributing to a high-performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally

What We Offer:

• Salary range – $ 80,300 - $ 111,500 per year. Salary is commensurate with experience, qualifications, and internal equity
• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Apply Now

× Apply Now

Company:

ClaimsPro LP - International Programs Group

Expert en sinistres - Temps plein (Montréal, Québec)

International Programs Group (IPG) est un administrateur de réclamations qui fournit des services de sinistres aux syndicats des Lloyd's, aux assureurs nationaux, aux entités auto-assurées ou aux organisations avec des franchises élevées ou une rétention auto-assurée.  Nous recherchons actuellement un examinateur idéalement dans la région de Montréal ou dans la province de Québec.

Aujourd'hui, IPG travaille avec le plus grand réseau canadien de cabinets d'expertise indépendants à travers le pays. Opérant à partir de Toronto, Montréal et Vancouver, chaque bureau IPG est doté d'examinateurs seniors spécialisés et d'examinateurs de bureau qualifiés. Nous avons une expertise régionale et avons notre licence dans toutes les provinces Canadiennes. Le candidat retenu travaillera au sein d'IPG, une entreprise pleine d'opportunités et d'enthousiasme - nous recherchons le bon candidat pour nous rejoindre !

Responsabilités :

• Agir en tant qu’expert en sinistre pour divers comptes Lloyds, ce qui implique de fournir un service de réclamation rapide, équitable et de qualité aux clients.
• S’occuper des réclamations de responsabilité complexes.
• Diriger les ajusteurs indépendants et les guider dans leur enquête.
• Régler les réclamations directement avec les demandeurs ou leurs représentants
• Administrer les paiements/règlements de réclamations au moyen de comptes en fiducie
• Assurer la liaison avec toutes les parties prenantes pour s'assurer que les besoins du client soient satisfaits

Éducation, connaissances et expérience requise :

• Diplôme d'études collégiales ou combinaison d'études et expérience équivalente dans une entreprise équivalente
• Le candidat doit avoir son permis de l’AMF(Autorité des Marchés Financiers)  pour la province de Québec
• Minimum de 5 à 7 ans d'expérience dans le traitement des réclamations en responsabilité civile
• Excellentes compétences en communication orale et écrite en anglais et en français
• Expérience avec les réclamations impliquant les Souscripteurs du Lloyds serait un atout.

Compétences requises :

• La personne doit démontrer sa capacité à diriger des experts en sinistres de tous niveaux et à travailler efficacement dans un environnement d'équipe
• Capacité déjà démontrée à communiquer efficacement avec les associés internes et externes, à l’oral ainsi qu’à l’écrit.
• Une attitude positive et une approche de service à la clientèle favorisant le traitement des demandes de manière efficace.
• Solides compétences analytiques, de résolution de problèmes et d'organisation
• Capacité démontrée à être proactif dans l'identification et la mise en œuvre de solutions
• Capacité éprouvée à effectuer plusieurs tâches dans un environnement exigeant et au rythme rapide
• Compétences informatiques exceptionnelles. Capacité à naviguer dans divers systèmes, à maîtriser MS Office et à travailler dans un environnement sans papier.

Ce que nous offrons :

• Salaire compétitif
• Équilibre entre vie professionnelle et vie privée
• Possibilités de travail à distance et hybride
• Programme d'avantages sociaux E-flex
• Programmes de bien-être
• Régime enregistré d'épargne-retraite (REER), y compris une contribution de 2 % pour les employés à temps plein
• Possibilités de formation et de développement de carrière
• Primes de recommandation des employés
• Programme de reconnaissance des employés
• Avantages pour les employés (accès à des programmes de rabais auprès de fournisseurs)
• Remboursement des frais d'ajustement des licences et des cotisations

SCM Insurance Services et ses affiliés accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.

SCM Insurance Services (SCM) et ses sociétés affiliées n'acceptent pas les candidatures spontanées provenant de recruteurs tiers et demandent par la présente aux agences de ne pas contacter directement les employés ou les responsables de SCM pour leur présenter des candidats.  Veuillez noter que SCM ne versera AUCUNE commission pour tout placement résultant de la réception d'une candidature spontanée et considérera toute candidature spontanée transmise comme une information publique.  SCM accepte les candidatures soumises directement par les candidats.

International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. We are currently seeking an Examiner ideally within the Montreal Area or within the province of Quebec.

Today IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us!

Responsibilities:

• Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
• Examine complex liability claims.
• Direct Field Adjusters on assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure client's needs are met

Education, Knowledge and Experience Required:

• College diploma or combination of education and equivalent business
• Candidate must be Licensed in the province of Quebec
• Minimum of 5 – 7 years of claims experience in handling of liability claims
• Excellent oral and written communication skills in both English and French
• Experience dealing with Lloyds a clear advantage.

Competencies Required to Succeed:

• Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
• Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Strong analytical, problem solving and organizational skills
• Demonstrated ability to be proactive in identifying and implementing solutions
• Proven ability to multi-task in a fast paced and demanding environment
• Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.

What We Offer:

• Competitive Pay: $60,000 - $100,000 CAD annual

• Work-Life Balance

• Remote and Hybrid Work Opportunities

• E-flex Benefits Program

• Wellness Programs

• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees

• Training and Career Development Opportunities

• Employee Referral Bonuses

• Employee Recognition Program

• Employee Perks (access to vendor discount programs)

• Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

Apply Now